Is your internal search working as well as it should?
Many ecommerce teams assume their search works well enough. Simple checks often reveal ranking issues, query gaps, or relevance problems that quietly affect revenue.
Core relevance
Search your most important commercial query.
- Top results match intent
- Bestsellers appear early
- Irrelevant products do not dominate
Attribute queries
Try a query with multiple attributes.
- Attributes are interpreted correctly
- Filters behave logically
- Ranking does not become erratic
Coverage gaps
Review searches that return zero results.
- Legitimate searches do not return nothing
- Synonym gaps are visible
- Small wording changes do not radically change results
Sorting behavior
Switch between key sorting modes.
- Sorting actually changes results
- Relevance is not destroyed
- Overrides do not create chaos
Autocomplete quality
Type slowly and watch the suggestions.
- Suggestions are useful
- Spelling recovery works
- Popular intents are surfaced
Filter behavior
Apply and combine a few important filters.
- Result counts stay sensible
- Strong products do not disappear unexpectedly
- Filter combinations feel stable
How to interpret what you found
Count how many checks showed meaningful warning signs.
0–1 warning signs
Search likely behaves well.
2–3 warning signs
Some ranking or query-handling issues likely exist.
4–6 warning signs
Search likely needs deeper diagnostic work.
Assessment complete
Want help interpreting what you found?
We specialize in diagnosing internal search systems in ecommerce and marketplaces. If something looked off, we can take a closer look.