Focused on internal search.

Find Sherpas diagnoses why search returns the wrong results — and maps a clear path to fixing it. Ecommerce and marketplace sites only.

Not SEO. Not CRO. Not a vendor implementation partner.

We do

  • Diagnose ranking, query interpretation, and dead ends
  • Deliver a prioritized roadmap your team can act on

We don't do

  • SEO or marketing work
  • Ongoing embedded consulting
  • Reselling or implementing a platform

Background in search systems

The work behind Find Sherpas comes from years inside large-scale search environments — catalogs with millions of products, multilingual query handling, complex ranking configurations, and search analytics built to measure what actually matters.

Search environments we've worked in

10k–10M+

Catalog scale

High-traffic

Search queries

Complex ranking

Boosting and weighting

Vendor agnostic

Algolia, Elasticsearch, Typesense

Multilingual

European markets

Vendor-agnostic

We work across platforms, not for them. The method stays the same regardless of which engine you run: evaluate with real queries and a structured test set.

Platforms we've worked with
AlgoliaElasticsearchOpenSearchDoofinderLuigi's BoxCoveoBloomreachTypesense

And others. If your search engine returns results, we can evaluate it.

How we audit search

Grounded in real queries and structured relevance evaluation — not sample checks or assumptions.

01

Query reality

Analyze real queries and patterns.

02

Relevance evaluation

Structured test sets reveal ranking failures.

03

Ranking logic

Synonyms, boosts, filters.

04

Improvement roadmap

Prioritized changes and measurement plan.

What you get

Concrete deliverables your team can act on immediately.

Query classes and broken queries
Failure-mode summary
Ranking recommendations with examples
UX findings (facets, sorting, zero results)
Prioritized improvement roadmap
+Optional: evaluation framework and monitoring plan

Who we work with

Most often: ecommerce teams, marketplaces, and large-catalog sites. Typically product or engineering leads who own search quality.

Head of ProductSearch / Discovery teamsGrowth teamsEngineering leads

Typical situations

  • Search "works", but conversion from search feels low
  • Merch rules and boosts have accumulated — relevance is inconsistent
  • Zero-results are rare, but results still feel wrong
  • You need a test set or evaluation method before making changes

Search engines almost always return something. That makes ranking failures difficult to detect until they quietly start hurting conversion.

Why this studio exists

Find Sherpas exists because diagnosing search quality is a specific skill that sits between product, engineering, and data, and rarely gets the focused attention it needs.

Languages

Audits and query analysis can be conducted in most major European languages.

View all 33 supported languages

Albanian

Basque

Bosnian

Bulgarian

Catalan

Croatian

Czech

Danish

Dutch

English

French

Galician

German

Greek

Icelandic

Irish

Italian

Latvian

Lithuanian

Macedonian

Maltese

Montenegrin

Norwegian

Polish

Portuguese

Romanian

Serbian

Slovak

Slovenian

Spanish

Swedish

Ukrainian

Welsh

Excludes Hungarian, Estonian, Finnish.

See something off in your search results?

Send us 3-5 queries that feel wrong and what you expected to see. We'll reply with what we'd investigate.

Not ready to reach out yet? Run the quick search self-assessment first — it takes five minutes and gives you a clearer picture of where issues might be.