How it works
A lightweight, vendor-agnostic process designed to deliver clear findings fast and keep your team moving. No retainers, no long timelines, no fluff.
Process
Intake call (30 min)
We discuss your goals, constraints, current search stack, and known pain points. I'll tell you which audit scope makes sense and what access I'll need.
Audit & analysis
I review your search experience, configuration, and data. The depth depends on the scope: UX-only, relevance + UX, or end-to-end. I work asynchronously and don't need your team's time during this phase.
Deliverable + walkthrough
You receive a written report with a prioritized issue list, experiment ideas with success metrics, and a clear roadmap. We walk through it together on a call so nothing is ambiguous.
Your team ships
The deliverable is designed to be directly actionable by your team or search vendor. No ongoing dependency on me. If you want a follow-up review after changes ship, we can scope that separately.
Principles
Vendor-agnostic
I work with Algolia, Elasticsearch, Luigi's Box, Doofinder, Coveo, Bloomreach, and others. The methodology applies regardless of your stack — I'm not incentivized to recommend a specific platform.
Revenue-first
Every recommendation connects to conversion, revenue, or measurable search quality. I don't audit for audit's sake — the goal is commercial impact your team can validate.
Experiment-driven
Deliverables include testable hypotheses and success metrics, not just a list of opinions. Your team can prioritize fixes based on expected impact and run controlled experiments.
No implementation, no lock-in
I deliver a diagnosis and a roadmap. Your team or vendor handles the build. There's no retainer, no ongoing dependency, and no reason to over-scope.
Ready to start?
Book a 20-minute call. I'll ask about your search setup, look at your site, and recommend the smallest audit that makes sense.