Pricing & Scope
Fixed-scope audits with transparent pricing. No retainers, no hourly billing, no surprises. You get a clear diagnosis, a prioritized roadmap, and experiment ideas your team can execute.
How to choose the right audit
The interface feels clunky or customers get lost.
The search engine shows the wrong products.
You're flying blind without reliable data.
Search UX Audit
Fixes friction in the search interface and filtering experience.
Choose if users abandon searches or filters are underused.
Search Relevance Audit
Optimizes the algorithms ranking your products.
Choose if results don't match intent or zero-results are high.
Search Analytics Audit
Builds a reliable data foundation for search decisions.
Choose if you lack clear data on search performance.
Vendor-agnostic
Works with Algolia, Elasticsearch, Luigi's Box, Doofinder, or any other search stack.
Revenue-first
Every recommendation connects to conversion, revenue, or measurable search quality.
Experiment-driven
Deliverables include testable hypotheses and success metrics, not just a list of opinions.
Search UX Audit
A focused review of the query-to-product journey. You get a prioritized list of usability issues and experiment ideas that lift conversion.
What's included
- Audit of autocomplete, SERP layout, filters, sorting, zero-results
- Prioritized issue list with severity and effort estimates
- Quick wins and recommended A/B experiments
- 60-minute walkthrough call
- Written report (PDF + Notion)
What's not included
- Implementation or code changes
- Relevance tuning or ranking configuration
- Analytics instrumentation
Good fit
Teams with a live search experience that feels clunky or leaky. You have traffic but suspect the search UI is costing you conversions.
Not a fit
Teams that need someone to implement changes in code. This audit tells you what to fix and why — your team or vendor handles the build.
Search Relevance Audit
Most PopularDeep analysis of ranking quality, query handling, and relevance configuration. Covers everything in the UX audit plus relevance and analytics.
What's included
- Everything in the Search UX Audit
- Relevance audit: synonyms, weighting rules, facets, boosting logic
- Query set analysis (top queries, long-tail, zero-result queries)
- Search analytics review: events, funnels, key drop-off points
- Measurement plan with KPI definitions
- 2× 60-minute working sessions
- Written report (PDF + Notion)
What's not included
- Implementation or code changes
- Ongoing tuning or maintenance
- Search platform migration
Good fit
Teams where products exist in the catalog but search results don't match intent. You want to understand why ranking is off and have a plan to fix it.
Not a fit
Teams looking for a vendor to take over search operations. This is a diagnostic with a clear handoff — not a managed service.
End-to-End Search Audit
A full search diagnostic for complex catalogs or marketplaces. Combines UX, relevance, and analytics into one comprehensive baseline.
What's included
- Everything in the Relevance Audit
- Custom query set design and offline evaluation approach
- Advanced failure mode analysis (coverage gaps, long-tail, merchandising rules)
- Executive summary for leadership alignment
- Stakeholder workshop (up to 2 hours)
- Implementation handover document with acceptance criteria
What's not included
- Implementation or code changes
- Ongoing consulting or retainer
- Search platform selection or procurement
Good fit
Teams managing a complex catalog (10k+ SKUs, multilingual, marketplace) who want a full reset on how search works and how it's measured.
Not a fit
Teams with a simple catalog and a clear single issue. A focused audit is more efficient — don't overspend on scope.
Money-back guarantee
If the audit doesn't surface at least 3 actionable improvements your team agrees are worth testing, you get a full refund. No questions, no process. I'd rather refund than deliver something that doesn't help.
Common questions
How fast can we start?
Usually within 1–2 weeks. If you have a deadline, mention it in the call and I'll tell you what's realistic.
What access do you need?
Read-only access to search analytics, search configuration exports (or admin access), and a 30-minute intake call. I can start with limited access and expand as needed.
How does payment work?
One-time payment via Stripe or invoice. 50% upfront, 50% on delivery. Enterprise scoping is free.
Do you implement the changes?
No. The audit is a diagnosis and a roadmap. Your team or search vendor handles implementation. The deliverable is designed to be directly actionable without my involvement.
What if I'm not sure which audit I need?
Book a call. I'll ask a few questions and recommend the smallest scope that gets you to a clear next step. I'd rather you buy less than overpay.
What search platforms do you work with?
Algolia, Elasticsearch, Luigi's Box, Doofinder, Coveo, Bloomreach, and others. The audit is vendor-agnostic — the methodology works regardless of your stack.
Not sure where to start?
Book a 20-minute call. I'll ask about your search setup, look at your site, and recommend the smallest audit that makes sense. No pressure, no pitch deck.