Services
Search Relevance Audit
Identify why ranking misses intent and where relevance improvements create measurable ROI. Covers everything in the UX audit plus deep analysis of ranking configuration, query handling, and analytics.
What the audit covers
- Everything in the Search UX Audit
- Relevance audit: synonyms, weighting rules, facets, boosting logic
- Query set analysis: top queries, long-tail, zero-result queries
- Search analytics review: events, funnels, key drop-off points
- Measurement plan with KPI definitions
What you get
- Prioritized issue list across UX and relevance
- Ranking fix recommendations tied to specific queries
- Synonym and query normalization gaps
- Testing and iteration plan with success metrics
- 2× 60-minute working sessions
- Written report (PDF + Notion)
Not included
This audit is a diagnosis, not implementation. It does not include ongoing tuning, maintenance, or search platform migration. Your team or search vendor handles the build using the deliverable as a blueprint.
How to choose the right audit
The interface feels clunky or customers get lost.
The search engine shows the wrong products.
You're flying blind without reliable data.
Search UX Audit
Fixes friction in the search interface and filtering experience.
Choose if users abandon searches or filters are underused.
Search Relevance AuditCurrent
Optimizes the algorithms ranking your products.
Choose if results don't match intent or zero-results are high.
Search Analytics Audit
Builds a reliable data foundation for search decisions.
Choose if you lack clear data on search performance.