Services
Search UX Audit
A focused review of how users search, filter, and discover products on your site. You get a prioritized list of usability issues and experiment ideas that lift conversion.
What the audit covers
- Autocomplete: query suggestions, zero-state behavior, interaction patterns
- SERP layout: result presentation, information hierarchy, visual clarity
- Filters and sorting: taxonomy, mobile usability, intent alignment
- Zero-results paths: fallback UX, recovery suggestions, dead-end prevention
- Mobile search UX: tap targets, scroll behavior, input ergonomics
What you get
- Prioritized issue list with severity and effort estimates
- Quick wins your team can ship immediately
- Experiment ideas with success metrics
- 60-minute walkthrough call
- Written report (PDF + Notion)
Not included
This audit is a diagnosis, not implementation. Your team or search vendor handles the build. The deliverable is designed to be directly actionable without ongoing involvement.
How to choose the right audit
The interface feels clunky or customers get lost.
The search engine shows the wrong products.
You're flying blind without reliable data.
Search UX AuditCurrent
Fixes friction in the search interface and filtering experience.
Choose if users abandon searches or filters are underused.
Search Relevance Audit
Optimizes the algorithms ranking your products.
Choose if results don't match intent or zero-results are high.
Search Analytics Audit
Builds a reliable data foundation for search decisions.
Choose if you lack clear data on search performance.